Last Modified: January 1st, 2017
THE INFORMATION WE COLLECT AND STORE
iTOURmedia may collect and store the following information when running our Services.
Information You Provide
Depending on how you use the Services, you may be required to provide certain personally identifiable information (“Personal Information”), which may include, but is not limited to, your:
- Email address
- Mailing address
- Username for social media accounts you wish to connect to your account
- Your image and likeness if you include it in any media content that you upload or include in videos that you create with our Services (these type of files are referred to as your “User Content”)
In some of our applications, we provide the ability to use the application as a guest (“Guest User”). This option allows usage of the application without providing any personal information.
You may choose not to provide your Personal Information; however, if you do not provide your Personal Information you may not be able to use all the functions offered by the Services.
Our Services offer publicly accessible community services such as blogs, forums, and public video pages. You should be aware that any information you provide in these areas might be read, collected, and used by others who access them. Your posts may remain even after you cancel your account. For questions about your Personal Information on our Services, please contact firstname.lastname@example.org.
Refer a Friend
When you invite others to join iTOURmedia or share your User Content via email, you will need to provide us with email addresses for each person that you wish to send your User Content or an invite to.
In addition, when you use our Services, the following types of information may all be logged automatically (“Usage Information”):
- Your Device’s Internet Protocol (“IP”) address,
- Type of mobile device you use,
- Operating system of your mobile device,
- Browser type,
- Non-precise geographic location (e.g. zip code and city)
- Technical information about your device, system and App software, and peripherals
- date and time stamps associated with transactions,
- system configuration information, and
- metadata concerning your User Content, and other interactions with our Services.
Cookies and Web beacons
iTOURmedia also uses “cookies” to collect information and improve our Services. A cookie is a small data file that we transfer to your Device. We may use “persistent cookies” to save your registration ID and login password for future logins to our Services. We may use “session ID cookies” to enable certain features of our Services, to better understand how you interact with our Services and to monitor aggregate usage and web traffic routing on our Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.
We may also use Web beacons, also called web bugs to collect information and improve our Services. A Web beacon is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a site or in an email.
HOW WE USE YOUR INFORMATION
We use your information:
- to provide and improve our Services,
- to administer your use of our Services,
- to better understand your needs and interests,
- to personalize and improve your experience, and
- to provide or offer software updates and product announcements.
- to enhance current and develop new products and services
If you submit Personal Information to us, we will only use it for the purpose you requested or for which it is collected or for any purpose you subsequently authorize.
You grant iTOURmedia an irrevocable, perpetual, royalty-free right and license to use the anonymous information we collect in any way.
iTOURmedia does not access your contact information or address book within your mobile device. Nor does iTOURmedia have any access to any of the personal information or credit card information that you have provided to Apple or Google to register for their services.
SPECIAL CONSIDERATION FOR PAYMENT INFORMATION
All information that you provide to us or our third-party payment processor must be accurate, current and complete. In the event of a dispute, we may issue you with a provisional credit to your card until the dispute is resolved. If we issue a provisional credit and the dispute is resolved and the charges were correct, we shall recharge your debit or credit card to reverse this provisional credit. You expressly consent to this reversal if you falsely or incorrectly dispute a charge. If you wish to dispute a charge by mail or telephone, please contact us at info@iTOURmedia.com. If we elect at any time to charge any convenience fee for making a payment via a debit card, credit card, or electronic check, these fees will be stated at the time of payment before you finalize your charge. In the event of an unauthorized charge using a debit card or electronic check, please consult your bank’s rules regarding refunds and reversals. iTOURmedia complies with all legal requirements of your State’s applicable laws regarding providing refunds for unauthorized charges. When you make a charge, we shall display a completed charge screen. This is your electronic receipt. You should print or save this electronic receipt for your records. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARDS, DEBIT CARDS OR OTHER PAYMENT MEANS USED TO INITIATE ANY TRANSACTION.
INFORMATION SHARING AND DISCLOSURE
Further, you agree that iTOURmedia may transfer the anonymous information we collect in the event of any corporate restructuring or any sale, assignment or transfer of substantially all of its rights in the Apps.
iTOURmedia will display your Personal Information in your profile page and elsewhere on our Services according to the preferences you set in your account. Any information you choose to provide should reflect how much you want others to know about you. Please consider carefully what information you disclose in your profile page and your desired level of anonymity. You can review and revise your profile information at any time. We do not sell your personal information to third parties. We may also share or disclose your information with your consent, for example if you use a third party application to access your account. Through certain features of our Services, you may also have the ability to make some of your information public. Public information may be broadly and quickly disseminated.
- Amazon’s S3 storage service to store some of your information (for example, your User Content)
- MailChimp’s marketing platform to perform personalized email communication
- Stripe’s subscription platform to handle subscription management, billing and payment transactions
- Google Analytics to collect and report usage data
Non-private or Non-Personal Information. iTOURmedia may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Services. However, in such cases, your usage data is aggregated with the usage data of others and does not identify you individually.
CHANGING OR DELETING YOUR INFORMATION
If you are a registered user, you may review, update, correct or delete the Personal Information provided in your registration or account profile by changing your “account settings.” If your Personal Information changes, or if you cancel your use of our Services, you may update or delete it by making the change on your account settings.
iTOURmedia ENTERPRISE ACCOUNT
If you have a iTOURmedia Enterprise account, your Administrator may be able to:
- access information in and about your iTOURmedia Enterprise account;
- disclose, restrict, or access information that you have provided or that is made available to you when using your iTOURmedia Enterprise account; and
- control how your iTOURmedia Enterprise account may be accessed or deleted.
Please refer to your organization’s policies if you have questions about your Administrator’s rights.
Our Services may contain links to other Web sites whose privacy practices may differ from those of iTOURmedia. If you submit personal Information to any of those sites, your Information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
iTOURmedia takes reasonable steps to help protect Information against loss, misuse, unauthorized access or disclosure. iTOURmedia expressly disclaims any representation or warranty, whether express or implied, with respect to offering any definitive promise of security in connection with the anonymous information we collect.
OUR POLICY TOWARD CHILDREN
iTOURmedia is committed to protecting the privacy of students and are proud to say that our product is fully compliant with the FERPA and COPPA rules and guidelines. In compliance with the Children’s Online Privacy Protection Act (COPPA) of 1998, the Services are not intended for use if you are under 13 years of age unless you have the consent of your parent or legal guardian or when available use the application as a Guest User. As a Guest User the application can be used without providing any Personal Information. Guest User mode is only available in some of the applications and is designed to allow usage of the application without providing any Personal Information. If you are not over 13 years of age and are not using the application as a Guest User, you will need to have the consent of your parent or guardian.
We may use any of the following methods to verify that you have your parents’ consent:
- If your account is being created by a teacher, your teacher must first obtain your parent’s consent. If your teacher creates a student account for you without your parent first signing a consent form, please inform your parent immediately so that they can instruct us to remove your information from our files.
WARNING: any personal information (e.g., name, email address, personal photographs) that you voluntarily disclose in any video may be collected and used by parties other than us and may result in unsolicited messages from other parties. If you believe that any child under the age of 13 has posted any personal information anywhere on our website, please contact us immediately at support@iTOURmedia.com and provide as much information as you can to help us locate and delete the personal information. If you post personal information in any video, we have no control over this use of your personal information and, as such, cannot be responsible for it. We reserve the right, but not the obligation, to: (a) delete any personal information we discover or which is brought to our attention, at any time, for any reason whatsoever; (b) immediately terminate your account and/or (c) contact your parents regarding the video.
Product Terms & Conditions
To ensure a quality product and to continually meet the expectations of your end viewers, iTOURmedia, Inc. reserves the right to modify, edit, decline to activate, or deactivate Virtual Tours at any time and for any reason we see fit. This may include (but is not limited to) videos, pictures or information that is illegal, offensive or inappropriate.